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To improve communication skills, we should focus on some practical steps. It is important to focus on the person speaking, reflect their feelings, and summarize what they are saying to make sure they are understood correctly. 

Communication skills are not just theoretical skills, they require continuous practice and training. We should always be aware of how we communicate with others, and strive to improve ourselves in this aspect to ensure better relationships and higher professional performance.

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Karima Boukhobza